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Subject Categories should be used to generally categorize the ticket.

At least One and only one label should be given to each a ticket.

If none of the specific labels seems to fit, label "other" should be used. Tickets so labelled will be reviewed, and the list of labels amended from time to time.  No ticket should remain just "other".

Categories are partly derived from the Koha GUI. You Some other labels are added, external integrations mainly. In choosing, you may ask yourself, which module the ticket is mainly about? Where one should go to examine the issue? Some other labels are added, external integrations mainly. 

LabelNotes
otherIf no other label applies properly. 
acquisitions
administrationIn UI, there is: "Koha administration"
cataloging
circulationIncludes fees, holds
finna
holdings
holds
ILLincluding Airut
indexingincluding Elastic Search. Cf. "search"
lists
melindaincluding replication
patrons
plugins
reports

search

Cf. "indexing"
serials
SIP
statistics
tools

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